Use the Online Shop to place your order . We accept phone order if you prefer. Please call toll-free 1-855-425-3437 (International: 1-604-357-4793) to place a phone order. If you have questions, please e-mail us at email@example.com.
You can either browse the online shop or use the “Search” option at the top for each category. This will show you all of the seeds and products that we offer.
You can view full details of any product you are interested in by pressing the image or View Details button.
Once you have found the product you’d like to buy, simply click the Add To Cart button. Your product(s) will be added to your Shopping Cart.
Feel free to continue browsing our online shop for more items. When you are ready to check out, click on View Cart.
To complete your order, click the View Cart link and proceed with the four-step order process.
If you have ordered from our online shop before, login by entering your username and the password you provided when you first ordered.
Confirm the products and quantities you have ordered are correct.
Our standard shipping charges are also applied, based on the address you are shipping to.
You can change your order anytime by adjusting the quantity of any product in your cart and clicking the update icon. To remove a product, click the delete icon, next to the item on your cart page.
If you have a promotional or coupon code, you should enter it here and click “Apply” button to receive your discount.
If you are a new customer, enter your billing information and address. Please complete all required fields accurately, as these will be used to ship your order.
Click “Register and Checkout” to become a member or choose “Checkout as Guest” to confirm the billing information you have entered.
Next, select a payment method to proceed with your order:
Orders are processed and shipped once full payment is received.
Allow up to 5-15 days for delivery from the day we receive payment.
Your shipping method and charges are now calculated for you based on your shipping address. Shipping charges may differ for international orders.
A summary of your final order, address information and payment method is displayed. If this is correct, click Confirm Purchase at the bottom of the cart page. This will place and complete your order.
You will see a thank you page with your custom order #. Don’t forget to check your e-mail! You will also receive a confirmation e-mail for your order, along with the order details and updates as it is processed.
We have an absolutely NO REFUNDS policy! However, we do have a 100% satisfaction and delivery guarantee. We also guarantee an 80% germination rate. If you have any problems, questions, or concerns, call our toll free number 1-855-425-3437 (International: 1-604-357-4793). Even if at the end of the day, you are not happy. We will make it right!
We value our loyal customers. Contact us and for a small shipping and handling fee, we will send you back new seeds to replace the unsatisfactory seed or products.
All our prices are in USD. Orders from Canada will be accepted as Canadian dollars on par with current USD exchange rates.
If you are a new customer, create an account here or via the “Login” drop-down. You will be asked to provide:
Forgot your password? Request it via the link on the LOGIN dropdown.
Orders over $100 (shipping not included) will receive 10 free seeds of our choice.
The majority of our seeds are sent in their original breeders packaging. They are wrapped up or boxed in small cardboard boxes or DVD cases before being put in bubble wrap envelopes. This ensures that when they arrive they are protected and in perfect condition. Occasionally seeds are sent in other packaging, but we guarantee they are the seeds that you have chosen and are sent in this way to ensure their protection.
All envelopes will have your address details, a stamp and the bar code label for tracking. We do not write what the contents are or put our company name on the envelope.